Blizzard's president has acknowledged that it's been a tough week for the developer following the launch of Warcraft 3: Reforged due to the criticism from the community the game received.
During the Activision Blizzard earnings call held on February 6, 2020, Blizzard president J. Allen Brack answered a question about the criticism that Warcraft 3: Reforged drew from players since its launch on January 28, 2020.
"Honestly, it's been a bit of a hard week," Brack said. "Our community has come to expect really amazing things from us, and we've heard from them that we did not achieve that bar."
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Warcraft 3: Reforged was criticised by players for a number of reasons. Cutscenes don't feature cinematic camera angles that were promised, some have reported connectivity issues, while others are disappointed at the lack of a competitive ladder.
Another issue is a change to Blizzard's End User License Agreement that gives Blizzard complete copyright of custom games made in Reforged. If anyone comes up with a great game idea in Reforged then they aren't able to take it out of there and turn it into a standalone game without Blizzard's permission.
"But we stand behind our games, and have consistently shown that not only do we support them, but we continue to build on them even after launch, and we're committed to doing that here as well," Brack continued. "And so we're going to continue to update the game, and we'll continue to update the community with our plans going forward."
Warcraft 3: Reforged received its first post-launch update today, which comes in at 2GB in total. However, it doesn't make any huge changes to the game, mostly fixing bugs and addressing some issues with the game's Classic mode.
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Blizzard has also changed its refund policy for Warcraft 3: Reforged, at least for now. Rather than having to wait for Blizzard to review each refund application, players can now ask for a refund through the support system and get it automatically, or near enough.
We gave the game a 7 in our Warcraft 3: Reforged review, saying that it's "an uninspiring remaster, but Warcraft 3 itself is still a great game nearly two decades later."
[poilib element="accentDivider"]Chris Priestman is a freelancer who writes news for IGN. Follow him on Twitter.
source https://www.ign.com/articles/blizzard-its-been-a-bit-of-a-hard-week-with-warcraft-3-reforged
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